FAQ

What is Frontiers Tour London?

Frontiers Tour London is a one-day conference featuring curated experiences for business decision-makers, IT/tech leaders and Slack admins. What’s more, Frontiers Tour London offers a dynamic partner exhibition space, educational installations, community networking opportunities and even a party or two. You’ll return from Frontiers Tour London with expert insights, valuable connections and real-life Slack use cases to drive better alignment and smarter execution.

How do I register?

To register, complete checkout on the registration page, click here.

Standard registration pricing is £99. On-site registration will be £149.

Slack only accepts credit cards for registration. Payment can be made by Visa or Mastercard.

If you have questions about group registrations, please contact the Frontiers Tour London event team.

Frontiers Tour London is a business conference and not appropriate for anyone under the age of 18. Guest passes or spouse tickets are not available.

How do I get a copy of my invoice/receipt?

When you register, a confirmation email will be sent to the email address used for registration. If you did not receive this email or cannot locate it, please email our Registration Team: frontiersLDN@brandfuel.co.uk.

What is your registration cancellation and substitution policy?

All requests to substitute or cancel an existing registration must be sent in writing to frontiersLDN@brandfuel.co.uk. The following cancellation policy applies to your registration package:

  • Cancellations received on or before 7th August, 2019 (23:59 BST) – Full refund will be applied.
  • Cancellations received on or before 18th September, 2019 (23:59 BST) – 50% refund will be applied.
  • Cancellations received on or after 19th September, 2019 – No refund
  • No-show – No refund

Substitutions

Attendee substitutions from the same company may be made at any time at no charge but must be made in writing. Substituting registration status to an individual outside of your company will not be granted.

Substitution requests must be received via email from the original attendee requesting cancellation of his/her registration and include the name of the person who will be taking his/her place, as well as the substitute registrant’s email address. Please send to frontiersLDN@brandfuel.co.uk.

Is there non-profit pricing?

At Slack, we are committed to ensuring all people and organisations thrive in and around Slack. To aid in that effort we’ve created a non-profit application process which offers the opportunity for qualifying organisations to access complimentary and/or discount tickets. To qualify, your organisation must be registered as a charitable organisation with your local tax service or a local charity commission. To learn more click here

Who attends Frontiers?

  • IT leaders and Slack administrators exploring new team collaboration solutions.
  • Functional leaders interested deepening the value of Slack for Sales, Marketing, Engineering, Human Resources or Customer Service teams.

How does Frontiers Tour London accommodate specific needs?

As you move through the registration process, you will find questions pertaining to special needs as well as dietary restrictions. We monitor these answers very closely and will reach out to you should the Frontiers Tour London Team have any questions.

All areas of Magazine London are wheelchair accessible. There is one lift for second floor access. If at any point you need assistance, the Frontiers Tour London Team will be happy to help. Wheelchair accessible seating will be available at all sessions.

Our catering team can accommodate most dietary restrictions. All meals will have options for vegetarian, vegan, gluten free, halal and kosher and all items will be labelled with their ingredients. Please indicate your request during the registration process.

Should you have any additional questions, or if we did not address your specific need, please email frontiersLDN@brandfuel.co.uk and a member of our team will be happy to assist.

If I have another question, who should I contact?